Extending Warranty and Ensuring Product Coverage

Introduction

OREI provides a standard warranty on all its audio-video (AV) products, giving you confidence in your purchase. Many customers seek to extend this coverage for additional peace of mind. This guide explains how to extend your OREI product warranty and the key steps to ensure your coverage remains valid and effective.

Steps to Extend Your OREI Product Warranty

Follow these essential steps to secure an extended warranty for your OREI AV product and maximize your protection:

1. Check Warranty Eligibility: Confirm whether your specific product model qualifies for an extended warranty. This information can be found on the

   OREI website

   or by contacting OREI customer support directly.
2. Register Your Product: Upon purchase, promptly register your product on OREI’s official warranty registration page using accurate details like purchase date and model number. Registration is mandatory for warranty eligibility.
3. Purchase Extended Warranty Plan: If available, purchase the extended warranty plan within the allowed timeframe after your initial product purchase. This information is usually specified at the time of sale or on the website.
4. Keep Proof of Purchase: Retain your invoices, receipts, and any warranty documentation as evidence required for warranty claims and coverage validation.

Maintaining Warranty Coverage for OREI Products

To ensure your warranty remains valid throughout the coverage period, adhere to these important guidelines:

• Use Your Product as Directed: Follow all usage and care instructions provided in the OREI product manuals to avoid voiding your warranty.
• Avoid Unauthorized Repairs or Modifications: Only seek repairs or modifications through authorized OREI service channels to maintain warranty eligibility.
• Report Issues Promptly: If you experience any issues such as no signal, blinking LEDs, or connection drops, contact OREI customer support right away for troubleshooting and support.

Getting Help with Warranty Extension and Coverage

If you have questions about your warranty options, need assistance registering your product, or want help purchasing an extended warranty, OREI customer support is ready to assist you. Contact us through our website or customer service channels for personalized guidance.